The company said the service applies only to personally-used Ikea furniture that is fully assembled and fully functional. Ikea won’t accept items that have been modified, or altered in any way.
Here is what’s included on the list of returnable items: office drawer cabinets, sideboards, bookcases, small tables, multimedia furniture, cabinets, dining tables, desks and chairs and stools without upholstery.
The program doesn’t extend to non-Ikea-branded products or beds, sofas, mattresses, home furnishing accessories, leather products, lighting fixtures or chests of drawers. Any recalled Ikea products also are excluded.
Ikea said it will inspect each item for its condition, age and functionality at participating stores, and if it passes muster customers will get a store credit. The company said all “gently used” items approved for resale will be available in a designated “as is” section in stores at discounted prices.
Ikea has 465 stores worldwide, and said the initiative is part of its effort to become a “circular” business by 2030. The goal, it said, is to eventually produce products that are 100% made with materials that are recycled, remanufactured, refurbished or reused.
